High Tenant Standards Requires Careful Tenant Screening

(512)-794-8171

The tenant screening process at Austin Landmark Property Services is designed to find and place the most qualified residents into your property. A good investment experience starts with a good tenant, and we aren’t lazy or instinctive when it comes to reviewing applications and establishing rental criteria. We rely on data and documentation, and we follow all fair housing laws.

Some Austin property management companies will hand the screening and background checking over to a third-party or some online site that promises to do all the necessary due diligence.

Not us. We believe you hire a property manager to protect you and your property. That’s exactly what we do when we’re screening potential tenants. Our process is consistent, fair, and rigorous. It complies with all federal, state, and local fair housing, credit, and discrimination laws.

Protecting Owners and Tenants During the Screening Process

Transparency is a big part of property management. We like to share as many of our systems, processes, and procedures as we can with owners and investors. We like to be open and forthcoming with tenants, too. It creates a better rental experience for everyone.

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But, when it comes to screening tenants, we don’t tell you much. Why? Because there are privacy issues at stake. We take the law seriously, and we want to make sure you are 100 percent in compliance. So, you won’t have access to the personal information of the applicants, and we won’t let you make the final decision about the tenants we approve or deny. In fact, we ask you to leave the entire process to us.

This is for your own legal protection.

We understand the laws and the requirements better than most of the property owners we work with. This is why you ask us to lease your home and screen your tenants. The result will be exactly what you want and need: a well-qualified, thoroughly screened tenant.

All applicants 18 years of age and older are required to undergo a complete credit and background check. They’re provided with a copy of our privacy policy, and anyone on our team collecting personal information from lease applicants MUST have a written privacy policy to present to the applicants.

We provide tenant screening services in the Austin area and Central Texas including Travis, Williamson, Hays, Bastrop, and Bell counties.

Austin Landmark’s Tenant Screening Process

We don’t like collecting application fees for applications we may never screen, so we process each applications on a first come/first served basis. If we’re in the process of screening for a particular property, we’ll hold any later applications in a backup position.

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Only our staff will process the applications we’ve received. Outsourcing, we believe, takes too much control out of our experienced and trustworthy hands. We insist on documentation, verification, and taking the extra steps that are necessary to thoroughly screen prospective tenants.

Our process is fair, consistent, and legally compliant. It includes:

  • Nationwide criminal background checks.
  • Credit check.
  • Employment and income verification.
  • Rental history references.

If a credit score falls below our standard of 600, or one year of employment can only be verified instead of two years, we may approve the tenant and ask for a higher security deposit.

You’re covered by our Tenant Guarantee. Any tenant we approve comes with a guarantee that they will successfully complete their lease term. If they don’t, we’ll lease the home again – free of charge.

Effectively Leasing Your Austin Home

Once we have screened and approved an applicant for your Austin rental property, we have them sign a lease. Everything is automated and the lease is shared, reviewed, and signed digitally. This has done wonders for our efficiency and our environment.

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In fact, we’ve literally saved tons of paper and thousands of gallons of water. Our innovative technology during the leasing process has kept over 19,000 pounds of CO2 from entering the atmosphere. Going paperless is something we value, and we’re proud of it.

We collect the security deposit as soon as the lease is signed, and on the day the lease commences, the residents pay the first full month rent and pick up keys from our office.

What People Are Saying About Us

4.8/5
4.8 /5
167 Reviews

Google
5.0/5
Mar 21, 2022
Google Austin Landmark Property Services, Inc Michael
Very easy process!
Google
5.0/5
Jan 27, 2022
Google Austin Landmark Property Services, Inc The
I've been with ALPS for 5 years now. Always had a quick response and turnaround with any maintenance issues. I can't think of one complaint.
Google
5.0/5
Jan 18, 2022
Google Austin Landmark Property Services, Inc Angel
They were very helpful from start to end. With me coming from another ciity 1hr away and trying to pack and work, they were exactly what we needed. Would STRONGLY RECOMMEND
Google
5.0/5
Dec 20, 2021
Google Austin Landmark Property Services, Inc Alice
My experience here has been Great. My family and I have been here for 2 years, and had any problems with problem related issues.
Google
5.0/5
Dec 17, 2021
Google Austin Landmark Property Services, Inc Peter
Wonderful service! Any problems that I've had have been address right away...thank you Marc Witmer!
Google
4.0/5
Nov 30, 2021
Google Austin Landmark Property Services, Inc Karen
I have been renting since last may. I have nothing to complain about. I had one issue a couple of months ago. Was taken care of quickly. I just really hope my rent doesn't go up at the end of my lease.
Google
5.0/5
Oct 21, 2021
Google Austin Landmark Property Services, Inc The
Austin landmark property was able to adjust during the beginning of covid to help get me into a rental house. Not only has the rent been affordable, but they made great accommodations to please my needs. Anytime there’s an issue where something needs to be replaced or repaired, they make sure to do it in a Timely manner. I would recommend them to anyone!
Google
5.0/5
Aug 17, 2021
Google Austin Landmark Property Services, Inc Sarah
ALPS was great to work with for move in. the application and move in was simply and the staff was responsive with questions and accommodations.
Google
4.0/5
Jun 1, 2021
Google Austin Landmark Property Services, Inc Steven
They are lovely people but their contractors that I submitted a work order to fix my door did a lousy job lol. I ended up fixing the problem myself.
Google
5.0/5
Jun 1, 2021
Google Austin Landmark Property Services, Inc Lisa
I am so pleased with Austin Landmark Property Services. Everyone is professional, caring, responsive, and very pleasant. I will continue to be a patron and will recommend this business to everyone in their service area.
Get in Touch

(512)-794-8171
info@alpsmgmt.com

Open Hours

9am - 5pm Everyday

Our Office

11573 Jollyville Road
Austin, TX 78759

Our Mailing Address

PO Box 202344
Austin, TX 78720-2344

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