Protecting Your Austin Rental Investment with Detailed Property Walk-Throughs

Smart landlords know it’s important to keep an eye on their investment property. At Austin Landmark Property Services, we don’t make promises we can’t keep. We know some property managers claim to inspect your home three or four times a year.

That’s unlikely.

In Texas, only licensed inspectors may conduct an official inspection. A licensed inspection can cost hundreds of dollars and is typically only performed when purchasing a home. Most Austin property managers are not licensed inspectors. Therefore, we do not promise to perform inspections. Instead, we perform walk-throughs.

When you have a good tenant who pays rent on time and your home doesn’t have any real maintenance issues, we’ll perform a walk-through once a year, usually halfway through the lease period. Anything more frequent could violate your tenant’s privacy and look like harassment. If your property has ongoing or recurring maintenance issues or your tenant has proven to be a problem, we’ll make the walk-throughs more frequent.

Walk-Throughs Avoid Deferred Maintenance and Property Damage

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The most important reason you need an annual walk-through is to ensure the safety and habitability of the rental home. Some of the high priority safety and habitability issues we check for include:

  • Functional smoke alarms

  • Window and door locks

  • Unreported leaks or water problems

It’s also important to use these walk-throughs as a lease enforcement tool. You want to be sure your resident is following all the terms of your lease agreement. We can look for unauthorized pets and roommates, and we’ll also document any modifications that have been made to the home. We’ll address illegal activity and bring the resident into compliance before situations get out of control.

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Lease violations are rare. We work hard to screen and place excellent tenants at Austin Landmark Property Services, and we’ve found that, during these walk-throughs, any problems are often with the home and not with the resident.

Protecting Austin properties in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Walk-Through Reports are Detailed and Documented

We want to make sure everything is detailed, accurate, and well-documented when it comes to walk-throughs at your Austin rental property. We contract with third-party vendors who specialize in these walk-throughs. It ensures a completely subjective and accountable report. We can review and provide a consistent, professional report with pictures included. You don’t want a busy property manager rushing through this task. You want a professional who is experienced in this type of walk-through.

Your report will be emailed and available as soon as it’s complete. We will handle all high priority items right away, and we’ll discuss lower priority items with you before making any repairs or taking any action.

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One thing we want to remember is that these are not licensed inspectors who are looking at your home. They’re relying on visual inspection of systems like the HVAC, plumbing, roof, hot water heater, and other systems and functions. We believe in full disclosure and transparency; we’re not going to assure you the roof is in perfect shape if our vendor could not get up there due to dangerous conditions.

This is a cost-effective alternative to professional inspections. A walk-through in most homes will cost less than $150.

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Additional Ways we Protect Your Austin Investment

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Beyond annual walk-throughs, random drive-by checks of the exterior are performed. This is easy for your property managers to do when we’re in the area.

When work is performed at the home, our in-network vendors will always report anything out of sorts to us. For example, if there’s a dog at the property when we listed the property as being pet-free, our vendors and contractors will let us know. Anything that looks off to our professional maintenance partners will be reported and dealt with.

Our Austin property owners who use this regular walk-through service feel more informed about their properties, and these investments are typically better maintained. We find there’s less deferred maintenance and fewer tenant surprises. These aren’t mandatory when you work with us, but we highly recommend them.

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This business is regulated by the Text Real Estate Commission logo

I am actually tenant of a house through ALPS since 2009 I am fortunate to deal with a group of professional Housing Manager, Maintenance Manager and other Admin team, They were very helpful to me and to my family every time we requested their services they provide us in a record of time and efficiently. I highly recommend the ALPS to any one who needs to deal with them.

Bahaji

What People Say About Us

4.8/5
4.8 /5
161 Reviews

Google
5.0/5
Mar 20, 2021
Google Austin Landmark Property Services, Inc Anna
We have 3 properties being managed by Marc Witmer with ALPS. During the freezing last month in Texas one of our properties had significant damage. Marc checked the properties and reported his findings to me promptly. He then proceeded to get the issues addressed, notified the right people, dealt with the insurance and kept me completely informed. I couldn’t have asked for better representation. Thank you, Marc
Google
5.0/5
Mar 15, 2021
Google Austin Landmark Property Services, Inc Jeff
I've used ALPS for many years and they've always been responsive. They helped address some nasty weather-related issues recently quickly and in a professional manner.
Google
5.0/5
Mar 7, 2021
Google Austin Landmark Property Services, Inc Arthur
ALPS does a great job in responding to tenant repair requests. Prompt and courteous service. Overall, very satisfied! Thanks.
Google
5.0/5
Mar 2, 2021
Google Austin Landmark Property Services, Inc Mandi
Super easy to work with! I didn’t stay at the property long (for other reasons) but I would welcome the opportunity to work with this management company any time in the future!
Google
5.0/5
Jan 27, 2021
Google Austin Landmark Property Services, Inc V
In preparation for closing on my first Central TX investment property, I evaluated several NARPM-certified property management firms. There are many. ALPS, though, has the highest designation available from NARPM (CRMC), and the principal at the firm, Mike E., struck me as both very professional and down-to-earth. He said that if I selected ALPS, I would not be disappointed. He was right. I closed on the home right before Thanksgiving, and he and his team had the property rented in less than 3 weeks (i.e. before Christmas)! Not easy to do in the off season. So far, everything is going smoothly with the new tenants. Fellow owners, i recommend you give ALPS a try, especially if you don't know where to turn or have had enough of poor management experiences elsewhere. Thank you, ALPS, for all you have done thus far, and I look forward to furthering the relationship with another investment property, the Lord willing, in the future!
Google
5.0/5
Jan 25, 2021
Google Austin Landmark Property Services, Inc Liz
We had a great move-in experience. This property management company helped us with the utilities transfer and when we needed repairs done were very responsive. We have been very pleased with the new house and with the professional and helpful property management.
Google
4.0/5
Sep 25, 2020
Google Austin Landmark Property Services, Inc Adriana
When we saw this house we knew we had to rent it! We were in a situation that required us to move quickly. ALP understood and jumped in to help get the paperwork initiated and all the house details taken care of. Even when we discovered that the City had disconnected the gas meter and ALP had to go through the process of getting a new permit, we were still able to move in on time. Marc was very professional and he responded to my calls and texts almost instantly. I would recommend them as property managers for busy people.
Google
5.0/5
Sep 22, 2020
Google Austin Landmark Property Services, Inc Dove
Whenever we've had a problem (no ac in August, leaky fridge, noisy ceiling fan) they've been very responsive. Their subcontractors, G&S Services and Manning Enterprises LLC have provided exceptional customer service.
Google
5.0/5
Sep 22, 2020
Google Austin Landmark Property Services, Inc Brandi
All of ALPS's Matinance team does a great job even during this crazy Covid time. They are nice and very professionals.
Google
5.0/5
Aug 29, 2020
Google Austin Landmark Property Services, Inc Karen
Our lease started July 1st 2020, but for a month prior to that Austin Landmark Property Services, Inc. walked with us, hand in hand, through the process of finding the perfect property for our family. They return calls and e-mails promptly and all questions are answered to my understanding. It has been a joy to work with such a professional group.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344