Collecting Rent: Austin Landmark Property Services

Once you’ve moved into your new Austin rental property, you’ll spend some time turning the empty space into a home that reflects who you are and what you love. It’s fun. It’s exhilarating.

There are some details that will need your attention while you’re moving in, and your property management team at Austin Landmark is prepared to help you manage them efficiently and with little inconvenience.

Paying rent is probably your biggest responsibility as an Austin tenant. We have some ways that will make it easy.

Move-In Funds Must Be Settled and Secure

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We call them “first monies.” It’s really just the collection of move-in funds that you need to provide before you get the keys and start living in your new home.

These funds include the security deposit, any pet fees if applicable, the first month’s rent, and anything else that needs to be paid up front. You’ll get a complete statement of what’s due before you sign the lease and take possession.

The move-in funds have to be paid with a certified check or a cashier’s check. A money order works, too. We require secured funds in this format only for the move-in funds. Going forward, you won’t have to worry about certified checks or money orders.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Paying Rent Online is Easy, Secure, and Convenient

During the lease period, we encourage all residents to pay rent using their online resident portal.

This shouldn’t come as a surprise. It seems like everything is paid for online these days. When’s the last time you wrote out a check or sent a payment through the mail? At Austin Landmark, we’re innovative and creative. We’re modern and we’re flexible. Your tenant portal will make online rental payments easy.

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If you haven’t already signed up for the portal and logged in for the first time, make sure you do it as soon as possible. Your resident portal provides a number of benefits, including:

  • Options to set up recurring payments

  • A platform for viewing your statement

  • Messaging capability to communicate with property managers

  • Links to store your bank account or credit card information for future payments

  • Payment tracking to download or print out reciepts from your portal

The online rental payments can be made with a bank transfer at no cost. If you choose to pay with a credit card, you’ll notice a merchant fee is added.

We do not accept cash. If you’d prefer to pay rent with a personal check, mail it to our office or drop it off. Mailed rent should be sent to our secure mailing address listed in the lease, not the physical address of the office.

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We just moved into our new duplex that is managed with ALPS. Everything has been amazing! The place was nice and clean on move in day, including the action items we requested. Also, there were a couple of things we needed to be fixed and they sent someone out right away. They are very professional and on top of their game. I would rent from them again and I would also consider letting them manage one of my properties should I ever become an owner in the future. Great Work! Impressed so far!

Leigh-Ann

What People Say About Us

Google
5.0/5
Sep 23, 2023
Google - Verionca - Austin Landmark Property Services, Inc
Everything went well.He did not have the part. but when it came he came out to put it in.
Google
5.0/5
Aug 31, 2023
Google - JR - Austin Landmark Property Services, Inc
Friendly, helpful staff all the way around. Relocating for work is never easy - but they made it much more bearable working my walkthrough around a tight travel schedule.
Google
5.0/5
Aug 25, 2023
Google - Mike - Austin Landmark Property Services, Inc
Maintenance requests are handled quickly and Pam has been great helping to deal with all the things that come up when renting a house. Much appreciated.
Google
5.0/5
Aug 22, 2023
Google - Jennifer - Austin Landmark Property Services, Inc
Wonderful company great brokers and Realtors thank you guys for the opportunity to live in one of your properties
Google
5.0/5
Jul 13, 2023
Google - Amy - Austin Landmark Property Services, Inc
Things moved quickly and communication was so easy. Look forward to being a happy renter with Landmark Properties.
Google
5.0/5
Jun 29, 2023
Google - Zach - Austin Landmark Property Services, Inc
Renting from ALPS has been a very pleasant experience. They’ve been helpful and timely with maintenance situations. Overall I would say they provide a reliable service with good customer relations.
Google
5.0/5
Jun 24, 2023
Google - Sandra - Austin Landmark Property Services, Inc
I have no complaints! Property is well maintained and property management is very approachable when need be.
Google
5.0/5
Jun 21, 2023
Google - Meg - Austin Landmark Property Services, Inc
My husband and I are very happy with Austin Landmark. The way they handle maintenance is very different from the previous management company we were with. Cavalry handyman fixed our problem fast and our interactions were enjoyable. Keep it up AL!
Google
5.0/5
Jun 21, 2023
Google - Javier - Austin Landmark Property Services, Inc
We were having problems with the AC on a Saturday. Jeff at ALPS responded to my email within 10 minutes. A tech was out and problem resolved on Father’s Day. If you see ALPS attached to a house jump on it because you will not be dissapointed. Professionalism at its finest.
Google
5.0/5
Jun 19, 2023
Google - Emily - Austin Landmark Property Services, Inc
ALPs does a great job when a work order is submiitted. They always send professional companies like Calvary when a job needs to be done.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344