Collecting Rent: Austin Landmark Property Services

Once you’ve moved into your new Austin rental property, you’ll spend some time turning the empty space into a home that reflects who you are and what you love. It’s fun. It’s exhilarating.

There are some details that will need your attention while you’re moving in, and your property management team at Austin Landmark is prepared to help you manage them efficiently and with little inconvenience.

Paying rent is probably your biggest responsibility as an Austin tenant. We have some ways that will make it easy.

Move-In Funds Must Be Settled and Secure

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We call them “first monies.” It’s really just the collection of move-in funds that you need to provide before you get the keys and start living in your new home.

These funds include the security deposit, any pet fees if applicable, the first month’s rent, and anything else that needs to be paid up front. You’ll get a complete statement of what’s due before you sign the lease and take possession.

The move-in funds have to be paid with a certified check or a cashier’s check. A money order works, too. We require secured funds in this format only for the move-in funds. Going forward, you won’t have to worry about certified checks or money orders.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Paying Rent Online is Easy, Secure, and Convenient

During the lease period, we encourage all residents to pay rent using their online resident portal.

This shouldn’t come as a surprise. It seems like everything is paid for online these days. When’s the last time you wrote out a check or sent a payment through the mail? At Austin Landmark, we’re innovative and creative. We’re modern and we’re flexible. Your tenant portal will make online rental payments easy.

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If you haven’t already signed up for the portal and logged in for the first time, make sure you do it as soon as you can. Your resident portal provides a number of benefits, including:

  • You can set up recurring payments

  • You can view your statement

  • You can communicate with property managers

  • You can link your bank account or credit card information for future payments

  • You can keep track of payments or print our receipts from your portal

The online rental payments can be made with a bank transfer at no cost. If you choose to pay with a credit card, you’ll notice a merchant fee is added.

We do not accept cash. If you’d prefer to pay rent with a personal check, you can mail it to our office or drop it off. Mailed rent should be sent to our secure mailing address listed in the lease, not the physical address of the office.

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We just moved into our new duplex that is managed with ALPS. Everything has been amazing! The place was nice and clean on move in day, including the action items we requested. Also, there were a couple of things we needed to be fixed and they sent someone out right away. They are very professional and on top of their game. I would rent from them again and I would also consider letting them manage one of my properties should I ever become an owner in the future. Great Work! Impressed so far!

Leigh-Ann

What People Say About Us

4.8/5
4.8 /5
152 Reviews

Google
5.0/5
Aug 29, 2020
Google Austin Landmark Property Services, Inc Karen
Our lease started July 1st 2020, but for a month prior to that Austin Landmark Property Services, Inc. walked with us, hand in hand, through the process of finding the perfect property for our family. They return calls and e-mails promptly and all questions are answered to my understanding. It has been a joy to work with such a professional group.
Google
5.0/5
Aug 24, 2020
Google Austin Landmark Property Services, Inc Melanie
Landmark is an awesome company to manage your investments! Their top priority is keeping the tenants happy and my bottom line which is always much appreciated. Top notch guys, great work!
Google
5.0/5
Aug 12, 2020
Google Austin Landmark Property Services, Inc Adriana
Working with Marc was great! The market is very tight for renters during the COVID-19 pandemic. The area we wanted to stay in is also in great demand. When we found the house he immediately prepared the paperwork and stayed in contact through the process. Very professional and easy to work with on-line. I recommend them if you want direct and advanced options to keep the transaction quick and simple and not have to drive all over town.
Google
5.0/5
Jul 2, 2020
Google Austin Landmark Property Services, Inc Natalie
We've experienced excellent and efficient communication with ALPS. If we had an issue or request they have been prompt, courteous and understanding. Highly recommend this company!
Google
4.0/5
Jun 1, 2020
Google Austin Landmark Property Services, Inc MARGARET
Very good response time on service call for garbage disposal, they noticed leak under sink and I got a new faucet. Unfortunately, they chose to buy a really inexpensive one that does not function as well as a higher end product. Oh well, not really complaining, just taking the time to fully explain my experience. We have rented here for 18 years.
Google
5.0/5
Jun 1, 2020
Google Austin Landmark Property Services, Inc Ruth
Moving is hard... more so during a pandemic but ALPS was amazing! Stayed in touch and kept me updated. House is amazing!!!! Absolutely no complaints from this customer. Just lots of appreciation and gratitude... especially Pam.
Google
5.0/5
Jun 1, 2020
Google Austin Landmark Property Services, Inc Veronica
I've rented for ALPS Management for a year and have absolutely no complaints. ALPS was very responsive to any issues, questions or maintenance requests I had throughout the time I leased with them. I highly recommend them if you are looking to rent a home.
Google
5.0/5
Apr 27, 2020
Google Austin Landmark Property Services, Inc Jonathan
Great - easy to work with.
Google
5.0/5
Dec 23, 2019
Google Austin Landmark Property Services, Inc Rosie
Austin Landmark Properties are a very efficient company. Service are handled quickly and with great communication. I appreciate them very much. Thank you, Rosie Titus
Google
4.0/5
Nov 20, 2019
Google Austin Landmark Property Services, Inc Queenie
We had a leaky fridge. Our property manager was responsive and sent in a maintenance request right away. We had to wait a little over a week, tho because the first replacement fridge the vendor found turned out to be a dud, but we're back to dry floors and cold food, now.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344