Collecting Rent: Austin Landmark Property Services

Once you’ve moved into your new Austin rental property, you’ll spend some time turning the empty space into a home that reflects who you are and what you love. It’s fun. It’s exhilarating.

There are some details that will need your attention while you’re moving in, and your property management team at Austin Landmark is prepared to help you manage them efficiently and with little inconvenience.

Paying rent is probably your biggest responsibility as an Austin tenant. We have some ways that will make it easy.

Move-In Funds Must Be Settled and Secure

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We call them “first monies.” It’s really just the collection of move-in funds that you need to provide before you get the keys and start living in your new home.

These funds include the security deposit, any pet fees if applicable, the first month’s rent, and anything else that needs to be paid up front. You’ll get a complete statement of what’s due before you sign the lease and take possession.

The move-in funds have to be paid with a certified check or a cashier’s check. A money order works, too. We require secured funds in this format only for the move-in funds. Going forward, you won’t have to worry about certified checks or money orders.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Paying Rent Online is Easy, Secure, and Convenient

During the lease period, we encourage all residents to pay rent using their online resident portal.

This shouldn’t come as a surprise. It seems like everything is paid for online these days. When’s the last time you wrote out a check or sent a payment through the mail? At Austin Landmark, we’re innovative and creative. We’re modern and we’re flexible. Your tenant portal will make online rental payments easy.

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If you haven’t already signed up for the portal and logged in for the first time, make sure you do it as soon as possible. Your resident portal provides a number of benefits, including:

  • Options to set up recurring payments

  • A platform for viewing your statement

  • Messaging capability to communicate with property managers

  • Links to store your bank account or credit card information for future payments

  • Payment tracking to download or print out reciepts from your portal

The online rental payments can be made with a bank transfer at no cost. If you choose to pay with a credit card, you’ll notice a merchant fee is added.

We do not accept cash. If you’d prefer to pay rent with a personal check, mail it to our office or drop it off. Mailed rent should be sent to our secure mailing address listed in the lease, not the physical address of the office.

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We just moved into our new duplex that is managed with ALPS. Everything has been amazing! The place was nice and clean on move in day, including the action items we requested. Also, there were a couple of things we needed to be fixed and they sent someone out right away. They are very professional and on top of their game. I would rent from them again and I would also consider letting them manage one of my properties should I ever become an owner in the future. Great Work! Impressed so far!

Leigh-Ann

What People Say About Us

4.8/5
4.8 /5
176 Reviews

Google
4.0/5
Jan 26, 2023
Google Austin Landmark Property Services, Inc Tucker
ALPS has been pretty great! Only reason for 4 stars was the condition of the house when we moved in after they had a month to do a make ready but the ball got dropped and it didn’t happen. They did send people out to fix most of the things. One of their vendors I wouldn’t trust with a junkyard but they don’t send them anymore so I greatly appreciate that. We have been in our house since March of 2019 and it’s definitely home 💜
Google
5.0/5
Jan 22, 2023
Google Austin Landmark Property Services, Inc Peter
Wonderful service! Any problems that I've had have been address right away...thank you Marc Witmer!
Google
5.0/5
Jan 21, 2023
Google Austin Landmark Property Services, Inc Verionca
Everything went well.He did not have the part. but when it came he came out to put it in.
Google
5.0/5
Jan 18, 2023
Google Austin Landmark Property Services, Inc Shirley
My experience at Austin Landmark Property Services as a tenant has been great so far. Any repair/maintenance requested on the property is done timely and in a responsibly way. I am very satisfied with their great customer service and care attitude towards their tenants.
Google
5.0/5
Dec 29, 2022
Google Austin Landmark Property Services, Inc Alice
I have been with Austin Landmark Properties for about 3 years or so. I can't say anything Bad about my experience with ALPS. I would recommend , and refer this company for residential assistance.
Google
5.0/5
Nov 26, 2022
Google Austin Landmark Property Services, Inc Helene
Prompt service. Very satisfied.
Google
5.0/5
Nov 26, 2022
Google Austin Landmark Property Services, Inc The
I've been with ALPS for 5 years now. Always had a quick response and turnaround with any maintenance issues. I can't think of one complaint.
Google
5.0/5
Nov 22, 2022
Google Austin Landmark Property Services, Inc Kimberly
We have been renting our house with Austin Landmark Property for 5 1/2 years. We love it. Whenever we have had a maintenance problem they have sent someone right out. Very easy to make payments too. All online. I would recommend them highly. 5 stars.
Google
4.0/5
Nov 18, 2022
Google Austin Landmark Property Services, Inc Karen
I have been renting since last may. I have nothing to complain about. I had one issue a couple of months ago. Was taken care of quickly. I just really hope my rent doesn't go up at the end of my lease.
Google
5.0/5
Sep 21, 2022
Google Austin Landmark Property Services, Inc Valerie
Clayton Orr is has been absolutely wonderful. He is easy to contact, responds to our emails and texts immediately helping us with any problem or question. Our experience with Austin Landmark Property Services has been a great experience.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344