Collecting Rent: Austin Landmark Property Services

Once you’ve moved into your new Austin rental property, you’ll spend some time turning the empty space into a home that reflects who you are and what you love. It’s fun. It’s exhilarating.

There are some details that will need your attention while you’re moving in, and your property management team at Austin Landmark is prepared to help you manage them efficiently and with little inconvenience.

Paying rent is probably your biggest responsibility as an Austin tenant. We have some ways that will make it easy.

Move-In Funds Must Be Settled and Secure

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We call them “first monies.” It’s really just the collection of move-in funds that you need to provide before you get the keys and start living in your new home.

These funds include the security deposit, any pet fees if applicable, the first month’s rent, and anything else that needs to be paid up front. You’ll get a complete statement of what’s due before you sign the lease and take possession.

The move-in funds have to be paid with a certified check or a cashier’s check. A money order works, too. We require secured funds in this format only for the move-in funds. Going forward, you won’t have to worry about certified checks or money orders.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Paying Rent Online is Easy, Secure, and Convenient

During the lease period, we encourage all residents to pay rent using their online resident portal.

This shouldn’t come as a surprise. It seems like everything is paid for online these days. When’s the last time you wrote out a check or sent a payment through the mail? At Austin Landmark, we’re innovative and creative. We’re modern and we’re flexible. Your tenant portal will make online rental payments easy.

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If you haven’t already signed up for the portal and logged in for the first time, make sure you do it as soon as possible. Your resident portal provides a number of benefits, including:

  • Options to set up recurring payments

  • A platform for viewing your statement

  • Messaging capability to communicate with property managers

  • Links to store your bank account or credit card information for future payments

  • Payment tracking to download or print out reciepts from your portal

The online rental payments can be made with a bank transfer at no cost. If you choose to pay with a credit card, you’ll notice a merchant fee is added.

We do not accept cash. If you’d prefer to pay rent with a personal check, mail it to our office or drop it off. Mailed rent should be sent to our secure mailing address listed in the lease, not the physical address of the office.

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We just moved into our new duplex that is managed with ALPS. Everything has been amazing! The place was nice and clean on move in day, including the action items we requested. Also, there were a couple of things we needed to be fixed and they sent someone out right away. They are very professional and on top of their game. I would rent from them again and I would also consider letting them manage one of my properties should I ever become an owner in the future. Great Work! Impressed so far!

Leigh-Ann

What People Say About Us

4.8/5
4.8 /5
162 Reviews

Google
5.0/5
Apr 21, 2021
Google Austin Landmark Property Services, Inc Javier
Jeff with Austin Landmark Properties response time is outstanding. The crew that was sent out from Manning Enterprise has always been professional and punctual.
Google
5.0/5
Mar 20, 2021
Google Austin Landmark Property Services, Inc Anna
We have 3 properties being managed by Marc Witmer with ALPS. During the freezing last month in Texas one of our properties had significant damage. Marc checked the properties and reported his findings to me promptly. He then proceeded to get the issues addressed, notified the right people, dealt with the insurance and kept me completely informed. I couldn’t have asked for better representation. Thank you, Marc
Google
5.0/5
Mar 15, 2021
Google Austin Landmark Property Services, Inc Jeff
I've used ALPS for many years and they've always been responsive. They helped address some nasty weather-related issues recently quickly and in a professional manner.
Google
5.0/5
Mar 7, 2021
Google Austin Landmark Property Services, Inc Arthur
ALPS does a great job in responding to tenant repair requests. Prompt and courteous service. Overall, very satisfied! Thanks.
Google
5.0/5
Mar 2, 2021
Google Austin Landmark Property Services, Inc Mandi
Super easy to work with! I didn’t stay at the property long (for other reasons) but I would welcome the opportunity to work with this management company any time in the future!
Google
5.0/5
Jan 27, 2021
Google Austin Landmark Property Services, Inc V
In preparation for closing on my first Central TX investment property, I evaluated several NARPM-certified property management firms. There are many. ALPS, though, has the highest designation available from NARPM (CRMC), and the principal at the firm, Mike E., struck me as both very professional and down-to-earth. He said that if I selected ALPS, I would not be disappointed. He was right. I closed on the home right before Thanksgiving, and he and his team had the property rented in less than 3 weeks (i.e. before Christmas)! Not easy to do in the off season. So far, everything is going smoothly with the new tenants. Fellow owners, i recommend you give ALPS a try, especially if you don't know where to turn or have had enough of poor management experiences elsewhere. Thank you, ALPS, for all you have done thus far, and I look forward to furthering the relationship with another investment property, the Lord willing, in the future!
Google
5.0/5
Jan 25, 2021
Google Austin Landmark Property Services, Inc Liz
We had a great move-in experience. This property management company helped us with the utilities transfer and when we needed repairs done were very responsive. We have been very pleased with the new house and with the professional and helpful property management.
Google
4.0/5
Sep 25, 2020
Google Austin Landmark Property Services, Inc Adriana
When we saw this house we knew we had to rent it! We were in a situation that required us to move quickly. ALP understood and jumped in to help get the paperwork initiated and all the house details taken care of. Even when we discovered that the City had disconnected the gas meter and ALP had to go through the process of getting a new permit, we were still able to move in on time. Marc was very professional and he responded to my calls and texts almost instantly. I would recommend them as property managers for busy people.
Google
5.0/5
Sep 22, 2020
Google Austin Landmark Property Services, Inc Brandi
All of ALPS's Matinance team does a great job even during this crazy Covid time. They are nice and very professionals.
Google
5.0/5
Sep 22, 2020
Google Austin Landmark Property Services, Inc Dove
Whenever we've had a problem (no ac in August, leaky fridge, noisy ceiling fan) they've been very responsive. Their subcontractors, G&S Services and Manning Enterprises LLC have provided exceptional customer service.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344