Consistent Rent Collection Services In Austin

We know what your rental income means to you. So, we implement effective rent collection methods to ensure that you receive your consistent cash flow, hassle-free.

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Competent Austin Rent Collection Services

Efficiency is our middle name. At Austin Landmark Property Services, we use advanced property management software to ensure timely rent collection.

Move-In Funds Collection

We help landlords estimate the reasonable amount of move-in funds to charge the tenants in order to cover at least the partial costs of repairing or renovating their units.

Our team will make sure that you receive the non-refundable move-in funds securely and in time. We take care of full legal compliance throughout the process of charging and collecting the move-in funds from tenants.

Streamlined Rent Collection

Our systematic process for collecting and transferring the monthly rent ensures that landlords receive the rent between the 10th and the 13th of every month through ACH transfers.

We send out regular reminders to tenants with updates about rental due dates and amounts. Besides, our property managers are skilled at talking to renters so that they are punctual with the payments.

Tried and Tested Methods for Seamless Payment Management

We use simple and reliable ways to ensure that rent is paid, collected, and disbursed in time. Plus, we offer several online and offline payment options, which assures problem-free timely payments.

Online Resident Portals

Our Online Resident Portals have several integrated modes of payment that make it easy for tenants to pay rent before the due date and avoid having to pay late fees. Tenants also get to set recurring payment options, track payment status, and download receipts if necessary.

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Other Online Modes

Tenants love our online payment services because they get to transfer rent through bank transfers at no cost. We do not accept cash payments, so landlords receive the rent securely, and there is no risk of the money getting misplaced.

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Offline Modes Of Payment

At Austin Landmark Property Services, we accept payments through checks when tenants pay with a personal check that is dropped off at our secure mailing address. All checks are deposited within two working days to your account.

About Our Rent Collection Process

Rent collection can lead to a great success in real estate, when done right. We have been working towards improving our rent collection methods since 1986. We send landlords an itemized statement of income and expenses of the rental property.

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Timely Collection

Our strict terms and policies always gets landlords rents in time. We help tenants understand your expectations with regards to the rental payments. We personally communicate with them to know if there are any technical issues, and resolve them on time to get you the rent in time.

Updates About The Rent & Late Fees

We prioritize transparent communication. You will have your one point of contact, your manager to update you about all your rental transactions. They will tell you if there are any issues leading to timely payments. We will also collect the accurate amount of late fees and deliver it to you soon.

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Payment Tracking

We strive to keep all our landlords confident and assured about their cash flow. Either you will receive the rent on time, or the late fees. Our online portals will also allow you to track all your rental accounts, payments, move-in funds, and late fee payments.

Rent Collection Made Easy

At Austin Landmark Property Services, our property managers are dedicated to simplifying the process of rent collection for homeowners and investors in Austin. We ensure that tenants follow strict rules of rent collection, so that you have a pleasant and stress-free experience.

I am so pleased with Austin Landmark Property Services. Everyone is professional, caring, responsive, and very pleasant. I will continue to be a patron and will recommend this business to everyone in their service area. –Lisa E.

The ALPS team has managed my two properties for just over ten years and they’ve done a marvelous job. They are friendly and easy to work with, deal promptly with any issues that arise, are always on top of things, get my properties re-rented quickly whenever there’s a vacancy, and provide accurate and timely paperwork. Because I don’t live in Texas where my properties are located, I trust ALPS to take care of literally everything–and they do. I couldn’t be happier. –Dianne T.

We work with property management companies across the nations, and I have worked with ALPS for almost a decade. It’s a pleasure to work with Mike Ebert’s team because their business operates on super-efficient systems and processes. This makes it easy on their vendors – keeping our costs down – thereby reducing maintenance costs for ALPS’ homeowners. We highly recommend them to tenants and owners. –Fred T.

What People Are Saying About Us

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Aug 11, 2025

Google - Kimberly Monteon - Austin Landmark Property Services, Inc

Awful company to rent through. We were forced to live next to drug dealers and constantly called the cops over it and gave them police reports of those callouts and they still did not evict the tenants next door. They only care about money, not your well being. We could smell drugs through our side of the duplex and it was unbearable. Unlivable conditions. Then when we decided to move out prematurely due to the living conditions, they wouldn’t let us out of the lease and said WE were the ones in violation, even though they did not provide livable conditions. They never did anything about the neighbors trash piling up every week, on the lawn too, dogs that they had and didn’t pay a pet fee for because their dog got into our yard and I called the property management and they were unaware of any animals on the property. Austin landmark was completely oblivious and did not do their due diligence. There’s no wonder they can’t rent our old place and why they lowered the rent. It’s a horrible management company. They also never returned any part of our deposit and charged us for pre existing damages that we noted and have proof of in our move in conditions form. They even charged us for lawn damage that was done by a third party company they hired because there was a leak on our property that wasn’t even our leak. It was a pipe on our yard but it was a pipe that was to the other tenants property of the duplex. The company they hired ripped up the ground and left an orange cone over a hole and called it a day. Another leak transpired shortly after that again pertaining to the neighbors part of the duplex but flooded our yard.

Jul 16, 2025

Google - Kori Bell - Austin Landmark Property Services, Inc

Extremely disappointed with the communication—or rather, the lack thereof—from this leasing office. We noticed a large crack forming in our garage ceiling and promptly reached out to have it assessed. Since then, only one person has come to look at it, but there has been no follow-up. It’s been months, and despite reaching out numerous times, the ceiling continues to cave in and is now nearly at the point of collapsing. I have left emails and voicemails, but received no response. When I called the emergency maintenance line listed as option #5 on their phone system, the person who answered said they don’t even work with ALPS. This is extremely concerning. We truly enjoy our home, but the careless management makes it increasingly difficult to do so. If you value communication and timely responses to serious maintenance issues, I strongly suggest looking elsewhere for a leasing office.

Jul 5, 2025

Google - rip lorick - Austin Landmark Property Services, Inc

Wonderful service. Kind and honest people. They are very responsive and in a quick way.

Jun 27, 2025

Google - Jennifer Carson - Austin Landmark Property Services, Inc

Wonderful company great brokers and Realtors thank you guys for the opportunity to live in one of your properties

Jun 25, 2025

Google - abdul - Austin Landmark Property Services, Inc

I am writing this review to formally express my concern regarding the non-refund of my $2,400 security deposit after vacating the property. I fulfilled all lease obligations, left the unit in good condition, and complied with the required move-out procedures. Despite this, the property management has failed to return my deposit within the time frame required by law. I have attempted to resolve the matter through direct communication, but have received no satisfactory response or justification. This behavior appears to be in violation of tenant rights and state security deposit laws. I strongly caution prospective tenants to be aware of this issue before entering into any lease agreement with this company.

Jun 3, 2025

Google - Aaron Cooper - Austin Landmark Property Services, Inc

Shelly is a very knowledgeable property manager and leader in the industry. I would absolutely trust her with my properties.

May 25, 2025

Google - Sue Young - Austin Landmark Property Services, Inc

ALPS is very responsive when I have a problem at the house I rent from them. They are quick to reply and to send someone to deal with the issue. I recommend them.

Apr 24, 2025

Google - Benjamin Fitts - Austin Landmark Property Services, Inc

Austin Landmark Property Services has managed the home I have lived in for almost 8 years now. They have been prompt to respond and I have always been happy with any maintenance requests.

Mar 18, 2025

Google - sdavis2409 - Austin Landmark Property Services, Inc

The process on renting my home was seamless and great. Love my home and space very quiet neighborhood. I would recommend doing business with Austin Landmark 🙌🏾😎

Mar 16, 2025

Google - Jackie Pool - Austin Landmark Property Services, Inc

We have enjoyed working with them and have made our living in a rent home very comfortable and satisfying. Also they have taken care of any issues we have had right away!