High Tenant Standards Requires Careful Tenant Screening

(512)-794-8171

The tenant screening process at Austin Landmark Property Services is designed to find and place the most qualified residents into your property. A good investment experience starts with a good tenant, and we aren’t lazy or instinctive when it comes to reviewing applications and establishing rental criteria. We rely on data and documentation, and we follow all fair housing laws.

Some Austin property management companies will hand the screening and background checking over to a third-party or some online site that promises to do all the necessary due diligence.

Not us. We believe you hire a property manager to protect you and your property. That’s exactly what we do when we’re screening potential tenants. Our process is consistent, fair, and rigorous. It complies with all federal, state, and local fair housing, credit, and discrimination laws.

Austin Property Management Services

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Protecting Owners and Tenants During the Screening Process

Transparency is a big part of property management. We like to share as many of our systems, processes, and procedures as we can with owners and investors. We like to be open and forthcoming with tenants, too. It creates a better rental experience for everyone.

But, when it comes to screening tenants, we don’t tell you much. Why? Because there are privacy issues at stake. We take the law seriously, and we want to make sure you are 100 percent in compliance. So, you won’t have access to the personal information of the applicants, and we won’t let you make the final decision about the tenants we approve or deny. In fact, we ask you to leave the entire process to us.

This is for your own legal protection.

We understand the laws and the requirements better than most of the property owners we work with. This is why you ask us to lease your home and screen your tenants. The result will be exactly what you want and need: a well-qualified, thoroughly screened tenant.

All applicants 18 years of age and older are required to undergo a complete credit and background check. They’re provided with a copy of our privacy policy, and anyone on our team collecting personal information from lease applicants MUST have a written privacy policy to present to the applicants.

We provide tenant screening services in the Austin area and Central Texas including Travis, Williamson, Hays, Bastrop, and Bell counties.

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Austin Landmark’s Tenant Screening Process

We don’t like collecting application fees for applications we may never screen, so we process each applications on a first come/first served basis. If we’re in the process of screening for a particular property, we’ll hold any later applications in a backup position.

Only our staff will process the applications we’ve received. Outsourcing, we believe, takes too much control out of our experienced and trustworthy hands. We insist on documentation, verification, and taking the extra steps that are necessary to thoroughly screen prospective tenants.

Our process is fair, consistent, and legally compliant. It includes:

Nationwide criminal background checks.
Credit check.
Employment and income verification.
Rental history references.

If a credit score falls below our standard of 600, or one year of employment can only be verified instead of two years, we may approve the tenant and ask for a higher security deposit.

You’re covered by our Tenant Guarantee. Any tenant we approve comes with a guarantee that they will successfully complete their lease term. If they don’t, we’ll lease the home again – free of charge.

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Effectively Leasing Your Austin Home

Once we have screened and approved an applicant for your Austin rental property, we have them sign a lease. Everything is automated and the lease is shared, reviewed, and signed digitally. This has done wonders for our efficiency and our environment.

In fact, we’ve literally saved tons of paper and thousands of gallons of water. Our innovative technology during the leasing process has kept over 19,000 pounds of CO2 from entering the atmosphere. Going paperless is something we value, and we’re proud of it.

We collect the security deposit as soon as the lease is signed, and on the day the lease commences, the residents pay the first full month rent and pick up keys from our office.

What People Are Saying About Us

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Nov 19, 2024

Google - Jane - Austin Landmark Property Services, Inc

Things were very smooth to move in, haven’t had any issues.

Nov 1, 2024

Google - Angelica - Austin Landmark Property Services, Inc

I am going to share my personal experiences. Last year I sold my house, therefore I need it a place to move in. Being the fact that I was running out of time because I need it to move out of my house by September 22, 2023, I came across Austin Landmark Property Service Inc. on the Internet. So I scheduled an appointment to see the unit. As I'm driving to go see the unit, I noticed tha if I was going to move in, to the unit I was going to be five more minutes away from my job. But, still, I was going to be closer to the hospital, stores, and restaurants. Once I got to the address I noticed the diversity of the community which it made me feel good. I noticed also that it was a new subdivision therefore the house was new, and even though they were building more houses around it looks like a quiet neighborhood. My son has two dogs, so we also need it a place with fences so that way the dogs could go outside without having to worry about their safety. Once I go inside the unit I love the lay out. Like I said before, I was running out of time. Now. After I said yes, then we started the process on the application. It took me less than a week to do all the paperwork having to be approved and get the key of the unit. By September 1, 2023, I had the keys of the unit, although I had to drive to Austin to get the key. Now, I have to say that every issue that I had have in terms of maintenance, and other situation has been resolved in any quickly matter. So I have to say, me personally can't complain. I'm happy with the unit, and I'm happy with the fact that my manager Mark is always in top of everything, same as Austin Landmark Property Service. Thank you for everything, and thank you having me as a tenant.

Oct 29, 2024

Google - Zach - Austin Landmark Property Services, Inc

Renting from ALPS has been a very pleasant experience. Marc has been helpful and timely with maintenance situations. Overall, I would say they provide a reliable service with good customer relations.

Jul 18, 2024

Google - VERONICA - Austin Landmark Property Services, Inc

The property is well cared for and it is a pleasure living here.

Jun 28, 2024

Google - Karen - Austin Landmark Property Services, Inc

Fast response and checking in on the progress of work orders. Great team!

Apr 30, 2024

Google - Rosie - Austin Landmark Property Services, Inc

Austin Landmark Properties are a very efficient company. Service are handled quickly and with great communication. I appreciate them very much. Thank you, Rosie Titus

Feb 24, 2024

Google - Jackie - Austin Landmark Property Services, Inc

We have enjoyed working with them and have made our living in a rent home very comfortable and satisfying. Also they have taken care of any issues we have had right away!

Nov 25, 2023

Google - Nathan - Austin Landmark Property Services, Inc

They've been a great landlord for me thus far - very responsive and fair.

Sep 23, 2023

Google - Verionca - Austin Landmark Property Services, Inc

Everything went well.He did not have the part. but when it came he came out to put it in.

Aug 31, 2023

Google - JR - Austin Landmark Property Services, Inc

Friendly, helpful staff all the way around. Relocating for work is never easy - but they made it much more bearable working my walkthrough around a tight travel schedule.

Get in Touch

(512)-794-8171
info@alpsmgmt.com

Open Hours

9am - 5pm Everyday

Our Office

11573 Jollyville Road
Austin, TX 78759

Our Mailing Address

PO Box 202344
Austin, TX 78720-2344

What We Do

Austin Property Management
Round Rock Property Management
Leander Property Management
Pflugerville Property Management
Tenant Screening
Detailed Property Walk-Throughs