Protecting Your Austin Rental Investment with Detailed Property Walk-Throughs

Smart landlords know it’s important to keep an eye on their investment property. At Austin Landmark Property Services, we don’t make promises we can’t keep. We know some property managers claim to inspect your home three or four times a year.

That’s unlikely.

In Texas, only licensed inspectors may conduct an official inspection. A licensed inspection can cost hundreds of dollars and is typically only performed when purchasing a home. Most Austin property managers are not licensed inspectors. Therefore, we do not promise to perform inspections. Instead, we perform walk-throughs.

When you have a good tenant who pays rent on time and your home doesn’t have any real maintenance issues, we’ll perform a walk-through once a year, usually halfway through the lease period. Anything more frequent could violate your tenant’s privacy and look like harassment. If your property has ongoing or recurring maintenance issues or your tenant has proven to be a problem, we’ll make the walk-throughs more frequent.

Walk-Throughs Avoid Deferred Maintenance and Property Damage

The most important reason you need an annual walk-through is to ensure the safety and habitability of the rental home. Some of the high priority safety and habitability issues we check for include:

Functional smoke alarms
Window and door locks
Unreported leaks or water problems

It’s also important to use these walk-throughs as a lease enforcement tool. You want to be sure your resident is following all the terms of your lease agreement. We can look for unauthorized pets and roommates, and we’ll also document any modifications that have been made to the home. We’ll address illegal activity and bring the resident into compliance before situations get out of control.

Lease violations are rare. We work hard to screen and place excellent tenants at Austin Landmark Property Services, and we’ve found that, during these walk-throughs, any problems are often with the home and not with the resident.

Protecting Austin properties in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Walk-Through Reports are Detailed and Documented

We want to make sure everything is detailed, accurate, and well-documented when it comes to walk-throughs at your Austin rental property. We contract with third-party vendors who specialize in these walk-throughs. It ensures a completely subjective and accountable report. We can review and provide a consistent, professional report with pictures included. You don’t want a busy property manager rushing through this task. You want a professional who is experienced in this type of walk-through.

Your report will be emailed and available as soon as it’s complete. We will handle all high priority items right away, and we’ll discuss lower priority items with you before making any repairs or taking any action.

One thing we want to remember is that these are not licensed inspectors who are looking at your home. They’re relying on visual inspection of systems like the HVAC, plumbing, roof, hot water heater, and other systems and functions. We believe in full disclosure and transparency; we’re not going to assure you the roof is in perfect shape if our vendor could not get up there due to dangerous conditions.

This is a cost-effective alternative to professional inspections. A walk-through in most homes will cost less than $150.

Additional Ways we Protect Your Austin Investment

Beyond annual walk-throughs, random drive-by checks of the exterior are performed. This is easy for your property managers to do when we’re in the area.

When work is performed at the home, our in-network vendors will always report anything out of sorts to us. For example, if there’s a dog at the property when we listed the property as being pet-free, our vendors and contractors will let us know. Anything that looks off to our professional maintenance partners will be reported and dealt with.

Our Austin property owners who use this regular walk-through service feel more informed about their properties, and these investments are typically better maintained. We find there’s less deferred maintenance and fewer tenant surprises. These aren’t mandatory when you work with us, but we highly recommend them.

I am actually tenant of a house through ALPS since 2009 I am fortunate to deal with a group of professional Housing Manager, Maintenance Manager and other Admin team, They were very helpful to me and to my family every time we requested their services they provide us in a record of time and efficiently. I highly recommend the ALPS to any one who needs to deal with them.

Bahaji

What People Say About Us

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Aug 11, 2025

Google - Kimberly Monteon - Austin Landmark Property Services, Inc

Awful company to rent through. We were forced to live next to drug dealers and constantly called the cops over it and gave them police reports of those callouts and they still did not evict the tenants next door. They only care about money, not your well being. We could smell drugs through our side of the duplex and it was unbearable. Unlivable conditions. Then when we decided to move out prematurely due to the living conditions, they wouldn’t let us out of the lease and said WE were the ones in violation, even though they did not provide livable conditions. They never did anything about the neighbors trash piling up every week, on the lawn too, dogs that they had and didn’t pay a pet fee for because their dog got into our yard and I called the property management and they were unaware of any animals on the property. Austin landmark was completely oblivious and did not do their due diligence. There’s no wonder they can’t rent our old place and why they lowered the rent. It’s a horrible management company. They also never returned any part of our deposit and charged us for pre existing damages that we noted and have proof of in our move in conditions form. They even charged us for lawn damage that was done by a third party company they hired because there was a leak on our property that wasn’t even our leak. It was a pipe on our yard but it was a pipe that was to the other tenants property of the duplex. The company they hired ripped up the ground and left an orange cone over a hole and called it a day. Another leak transpired shortly after that again pertaining to the neighbors part of the duplex but flooded our yard.

Jul 16, 2025

Google - Kori Bell - Austin Landmark Property Services, Inc

Extremely disappointed with the communication—or rather, the lack thereof—from this leasing office. We noticed a large crack forming in our garage ceiling and promptly reached out to have it assessed. Since then, only one person has come to look at it, but there has been no follow-up. It’s been months, and despite reaching out numerous times, the ceiling continues to cave in and is now nearly at the point of collapsing. I have left emails and voicemails, but received no response. When I called the emergency maintenance line listed as option #5 on their phone system, the person who answered said they don’t even work with ALPS. This is extremely concerning. We truly enjoy our home, but the careless management makes it increasingly difficult to do so. If you value communication and timely responses to serious maintenance issues, I strongly suggest looking elsewhere for a leasing office.

Jul 5, 2025

Google - rip lorick - Austin Landmark Property Services, Inc

Wonderful service. Kind and honest people. They are very responsive and in a quick way.

Jun 27, 2025

Google - Jennifer Carson - Austin Landmark Property Services, Inc

Wonderful company great brokers and Realtors thank you guys for the opportunity to live in one of your properties

Jun 25, 2025

Google - abdul - Austin Landmark Property Services, Inc

I am writing this review to formally express my concern regarding the non-refund of my $2,400 security deposit after vacating the property. I fulfilled all lease obligations, left the unit in good condition, and complied with the required move-out procedures. Despite this, the property management has failed to return my deposit within the time frame required by law. I have attempted to resolve the matter through direct communication, but have received no satisfactory response or justification. This behavior appears to be in violation of tenant rights and state security deposit laws. I strongly caution prospective tenants to be aware of this issue before entering into any lease agreement with this company.

Jun 3, 2025

Google - Aaron Cooper - Austin Landmark Property Services, Inc

Shelly is a very knowledgeable property manager and leader in the industry. I would absolutely trust her with my properties.

May 25, 2025

Google - Sue Young - Austin Landmark Property Services, Inc

ALPS is very responsive when I have a problem at the house I rent from them. They are quick to reply and to send someone to deal with the issue. I recommend them.

Apr 24, 2025

Google - Benjamin Fitts - Austin Landmark Property Services, Inc

Austin Landmark Property Services has managed the home I have lived in for almost 8 years now. They have been prompt to respond and I have always been happy with any maintenance requests.

Mar 18, 2025

Google - sdavis2409 - Austin Landmark Property Services, Inc

The process on renting my home was seamless and great. Love my home and space very quiet neighborhood. I would recommend doing business with Austin Landmark 🙌🏾😎

Mar 16, 2025

Google - Jackie Pool - Austin Landmark Property Services, Inc

We have enjoyed working with them and have made our living in a rent home very comfortable and satisfying. Also they have taken care of any issues we have had right away!

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Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.