Collecting Rent: Austin Landmark Property Services

Once you’ve moved into your new Austin rental property, you’ll spend some time turning the empty space into a home that reflects who you are and what you love. It’s fun. It’s exhilarating.

There are some details that will need your attention while you’re moving in, and your property management team at Austin Landmark is prepared to help you manage them efficiently and with little inconvenience.

Paying rent is probably your biggest responsibility as an Austin tenant. We have some ways that will make it easy.

Move-In Funds Must Be Settled and Secure

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We call them “first monies.” It’s really just the collection of move-in funds that you need to provide before you get the keys and start living in your new home.

These funds include the security deposit, any pet fees if applicable, the first month’s rent, and anything else that needs to be paid up front. You’ll get a complete statement of what’s due before you sign the lease and take possession.

The move-in funds have to be paid with a certified check or a cashier’s check. A money order works, too. We require secured funds in this format only for the move-in funds. Going forward, you won’t have to worry about certified checks or money orders.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Paying Rent Online is Easy, Secure, and Convenient

During the lease period, we encourage all residents to pay rent using their online resident portal.

This shouldn’t come as a surprise. It seems like everything is paid for online these days. When’s the last time you wrote out a check or sent a payment through the mail? At Austin Landmark, we’re innovative and creative. We’re modern and we’re flexible. Your tenant portal will make online rental payments easy.

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If you haven’t already signed up for the portal and logged in for the first time, make sure you do it as soon as possible. Your resident portal provides a number of benefits, including:

  • Options to set up recurring payments

  • A platform for viewing your statement

  • Messaging capability to communicate with property managers

  • Links to store your bank account or credit card information for future payments

  • Payment tracking to download or print out reciepts from your portal

The online rental payments can be made with a bank transfer at no cost. If you choose to pay with a credit card, you’ll notice a merchant fee is added.

We do not accept cash. If you’d prefer to pay rent with a personal check, mail it to our office or drop it off. Mailed rent should be sent to our secure mailing address listed in the lease, not the physical address of the office.

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We just moved into our new duplex that is managed with ALPS. Everything has been amazing! The place was nice and clean on move in day, including the action items we requested. Also, there were a couple of things we needed to be fixed and they sent someone out right away. They are very professional and on top of their game. I would rent from them again and I would also consider letting them manage one of my properties should I ever become an owner in the future. Great Work! Impressed so far!
Leigh-Ann

What People Say About Us

Google
5.0/5
Nov 19, 2024
Google - Jane - Austin Landmark Property Services, Inc
Things were very smooth to move in, haven’t had any issues.
Google
5.0/5
Nov 1, 2024
Google - Angelica - Austin Landmark Property Services, Inc
I am going to share my personal experiences. Last year I sold my house, therefore I need it a place to move in. Being the fact that I was running out of time because I need it to move out of my house by September 22, 2023, I came across Austin Landmark Property Service Inc. on the Internet. So I scheduled an appointment to see the unit. As I'm driving to go see the unit, I noticed tha if I was going to move in, to the unit I was going to be five more minutes away from my job. But, still, I was going to be closer to the hospital, stores, and restaurants. Once I got to the address I noticed the diversity of the community which it made me feel good. I noticed also that it was a new subdivision therefore the house was new, and even though they were building more houses around it looks like a quiet neighborhood. My son has two dogs, so we also need it a place with fences so that way the dogs could go outside without having to worry about their safety. Once I go inside the unit I love the lay out. Like I said before, I was running out of time. Now. After I said yes, then we started the process on the application. It took me less than a week to do all the paperwork having to be approved and get the key of the unit. By September 1, 2023, I had the keys of the unit, although I had to drive to Austin to get the key. Now, I have to say that every issue that I had have in terms of maintenance, and other situation has been resolved in any quickly matter. So I have to say, me personally can't complain. I'm happy with the unit, and I'm happy with the fact that my manager Mark is always in top of everything, same as Austin Landmark Property Service. Thank you for everything, and thank you having me as a tenant.
Google
5.0/5
Oct 29, 2024
Google - Zach - Austin Landmark Property Services, Inc
Renting from ALPS has been a very pleasant experience. Marc has been helpful and timely with maintenance situations. Overall, I would say they provide a reliable service with good customer relations.
Google
5.0/5
Jul 18, 2024
Google - VERONICA - Austin Landmark Property Services, Inc
The property is well cared for and it is a pleasure living here.
Google
5.0/5
Jun 28, 2024
Google - Karen - Austin Landmark Property Services, Inc
Fast response and checking in on the progress of work orders. Great team!
Google
5.0/5
Apr 30, 2024
Google - Rosie - Austin Landmark Property Services, Inc
Austin Landmark Properties are a very efficient company. Service are handled quickly and with great communication. I appreciate them very much. Thank you, Rosie Titus
Google
5.0/5
Feb 24, 2024
Google - Jackie - Austin Landmark Property Services, Inc
We have enjoyed working with them and have made our living in a rent home very comfortable and satisfying. Also they have taken care of any issues we have had right away!
Google
5.0/5
Nov 25, 2023
Google - Nathan - Austin Landmark Property Services, Inc
They've been a great landlord for me thus far - very responsive and fair.
Google
5.0/5
Sep 23, 2023
Google - Verionca - Austin Landmark Property Services, Inc
Everything went well.He did not have the part. but when it came he came out to put it in.
Google
5.0/5
Aug 31, 2023
Google - JR - Austin Landmark Property Services, Inc
Friendly, helpful staff all the way around. Relocating for work is never easy - but they made it much more bearable working my walkthrough around a tight travel schedule.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344