The History of Austin Landmark Property Services

Get to Know your Property Management Team

Who We Are and How We Work

Austin Landmark Property Services was formed in 1986 by Rick and Karen Ebert, who have been real estate brokers and property managers since 1983. Rick and Karen’s son, Mike Ebert has been a property manager since 2005 and is the current Director at ALPS. Most of our team members (and some clients and tenants) have been with us for so long that we consider them family as well. Our priority is to ensure owner and resident satisfaction at every property we manage.

Integrity, courtesy, respect and efficiency are hallmarks of our property management service.

ALPS, CRMC® has implemented systems and procedures to safeguard the information with which we have been entrusted. Our staff members are highly trained and dedicated to carrying out our mission and are always Managing for Your Success.

One of the strengths of ALPS is the power of a skilled, unified team. Our owners and tenants receive a quality of property management service that is unparalleled.

Put all of our experience, resources, and knowledge to work for you.

Contact ALPS today.

Our Team

Rick Ebert

President

Karen Ebert

Vice President

Mike Ebert

Chief Executive Officer, Director of Property Management

Beth Ebert

Chief Financial Officer

Marc Witmer

Property Manager

Mike Gonzales

Property Manager

Shelly Longoria

Property Manager

Pam Fite

Property Manager/Client Accounts Manager

Yvonne Dougherty

Leasing and Management Coordinator

Jeff Ebert

Maintenance Coordinator

Jason Majek

Accounts Manager

Terence "Terry" Burgess

Mobile Services Manager

The ALPS team has managed my two properties for just over ten years and they’ve done a marvelous job. They are friendly and easy to work with, deal promptly with any issues that arise, are always on top of things, get my properties re-rented quickly whenever there’s a vacancy, and provide accurate and timely paperwork. Because I don’t live in Texas where my properties are located, I trust ALPS to take care of literally everything–and they do. I couldn’t be happier.

Dianne

What People Say About Us

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Jul 28, 2025

Google - Sara McGettrick - Austin Landmark Property Services, Inc

If I could give negative stars I would. Landmark properties has been aware of a mold problem in our daughter’s college apartment at Moontower for a month and they have done nothing about it. This management company hides behind the on-site “community leader” and their inept abilities to follow through with anything they say they are going to do to address the real concerns of their tenants. We have had no choice but to alert the local media. Preying on college students is not acceptable.

Jul 16, 2025

Google - Kori Bell - Austin Landmark Property Services, Inc

Extremely disappointed with the communication—or rather, the lack thereof—from this leasing office. We noticed a large crack forming in our garage ceiling and promptly reached out to have it assessed. Since then, only one person has come to look at it, but there has been no follow-up. It’s been months, and despite reaching out numerous times, the ceiling continues to cave in and is now nearly at the point of collapsing. I have left emails and voicemails, but received no response. When I called the emergency maintenance line listed as option #5 on their phone system, the person who answered said they don’t even work with ALPS. This is extremely concerning. We truly enjoy our home, but the careless management makes it increasingly difficult to do so. If you value communication and timely responses to serious maintenance issues, I strongly suggest looking elsewhere for a leasing office.

Jul 5, 2025

Google - rip lorick - Austin Landmark Property Services, Inc

Wonderful service. Kind and honest people. They are very responsive and in a quick way.

Jun 27, 2025

Google - Jennifer Carson - Austin Landmark Property Services, Inc

Wonderful company great brokers and Realtors thank you guys for the opportunity to live in one of your properties

Jun 25, 2025

Google - abdul - Austin Landmark Property Services, Inc

I am writing this review to formally express my concern regarding the non-refund of my $2,400 security deposit after vacating the property. I fulfilled all lease obligations, left the unit in good condition, and complied with the required move-out procedures. Despite this, the property management has failed to return my deposit within the time frame required by law. I have attempted to resolve the matter through direct communication, but have received no satisfactory response or justification. This behavior appears to be in violation of tenant rights and state security deposit laws. I strongly caution prospective tenants to be aware of this issue before entering into any lease agreement with this company.

Jun 3, 2025

Google - Aaron Cooper - Austin Landmark Property Services, Inc

Shelly is a very knowledgeable property manager and leader in the industry. I would absolutely trust her with my properties.

May 25, 2025

Google - Sue Young - Austin Landmark Property Services, Inc

ALPS is very responsive when I have a problem at the house I rent from them. They are quick to reply and to send someone to deal with the issue. I recommend them.

Apr 24, 2025

Google - Benjamin Fitts - Austin Landmark Property Services, Inc

Austin Landmark Property Services has managed the home I have lived in for almost 8 years now. They have been prompt to respond and I have always been happy with any maintenance requests.

Mar 18, 2025

Google - sdavis2409 - Austin Landmark Property Services, Inc

The process on renting my home was seamless and great. Love my home and space very quiet neighborhood. I would recommend doing business with Austin Landmark 🙌🏾😎

Mar 16, 2025

Google - Jackie Pool - Austin Landmark Property Services, Inc

We have enjoyed working with them and have made our living in a rent home very comfortable and satisfying. Also they have taken care of any issues we have had right away!

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Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.