Applying for an Austin Rental Property: The ALPS Process

Finding a new rental home doesn’t have to be a challenging and stressful experience. At Austin Landmark Property Services, we understand that the rental market is complex, especially if you’re a tenant trying to balance your income and expenses while choosing a comfortable, safe, and pleasant place to live.

We want to help. If you know what your budget is and you have an idea about your desired neighborhood, we have an excellent starting point.

We’ve rented homes. We manage homes. We understand that the application process can be confusing and time-consuming, and we’ve done everything we can to streamline what’s required of you so we can move on and help you settle into your new place.

If you’re a prospective tenant looking for a rental home, we have some information you might find helpful. And when you’re ready to view our rental properties, check out our listings. We’ll help you schedule a showing and walk you through the process.

View Our Austin Rental Property Listings and Find a Home You Love

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Our website is the best place to find our available listings. You’ll be able to browse photos, read descriptions, and think about whether the move-in date works for your timing. You will find out if pets are allowed and where each home is located.

It’s also easy to find our available rental property listings with the Austin Board of Realtors multiple listing service (MLS) system.

We don’t think you should rent a property without seeing it. Schedule a showing with the assistance of the Austin Landmark Property Services REALTOR Team. If you’re already working with an agent to find your next rental home, any REALTOR that’s a member of the Austin Board of Realtors can show you the property.

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Most active listings have a video tour which may be found on the public MLS listing, or on the listing page on our website.

We can’t wait to show you your next home.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Austin Landmark’s Application Requirements

Our resident application criteria will be provided to every potential applicant. It’s online and easy to access. We recommend you read it thoroughly so you can determine whether or not you have a good chance of being approved for the home.

Applications are processed on a first come first served basis. This reflects our commitment to fairness and consistency. We approve the first qualified applicant. Backup applications may be submitted and held in place, at no cost to the applicant. Any fees submitted for backup applications will be refunded unless the applications are processed as a primary application.

Prospective tenants can apply online using the application link on the listing page on our website, or on the public MLS listing online application link.

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To apply, you’ll need to:

  • Complete the online application

  • Upload supporting documents that verify income and other information

  • Pay the application fees

If more than one adult will be living at the home, applicants must indicate this on their application. A link will be generated to share with co-applicants by email or text. All adult applicants can use the shared link to apply as a group.

Sometimes, a co-signer is necessary and in that case, your co-signer may complete the co-signer application online using the same method through our website or MLS listing link. Co-signer applicants don’t have to provide as much information as the applicants who will be living in the home.

Any incomplete or missing information can cause delays in the approval process or cause an incomplete application to be passed over for a complete application. Please make sure to read all instructions carefully and provide all needed documents and information during the application process.

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Preparing to Sign Your Austin Lease Agreement

If your application is approved – congratulations! You’ll be notified by a property manager.

At this point, we’ll prepare your lease agreement. Please review it carefully before you sign it, and prepare a list of questions or clarifications that you need from us. We’re going to ask for your move-in date and expect to collect all move-in funds, including the security deposit, which is required as soon as you’re approved.

Before you move in, you’ll have to pay any remaining deposits, and one full month of rent. Any prorated rent will be due on the second month of the lease.

When you’re ready to move in, you can meet your property manager at the ALPS office to obtain keys and any access devices.

The hard part is over. Now, you can turn your house into a home. We are here to help you enjoy your stay.

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Pam and Marc were fantastic! I was needing a house quickly and had to put my faith in this company to get me into a good house for my dog and me. I moved down from Minnesota to Leander Texas. I did all the applications online and was able to sign and pay online as well.

Nathan

What People Say About Us

Google
5.0/5
Oct 1, 2025
Google - George Mareschenkov - Austin Landmark Property Services, Inc
Friendly, nice, professional stuff. Very good environment. Highly recommend living here.
Google
4.0/5
Sep 26, 2025
Google - Ronnie - Austin Landmark Property Services, Inc
Google
1.0/5
Aug 11, 2025
Google - Kimberly Monteon - Austin Landmark Property Services, Inc
Awful company to rent through. We were forced to live next to drug dealers and constantly called the cops over it and gave them police reports of those callouts and they still did not evict the tenants next door. They only care about money, not your well being. We could smell drugs through our side of the duplex and it was unbearable. Unlivable conditions. Then when we decided to move out prematurely due to the living conditions, they wouldn’t let us out of the lease and said WE were the ones in violation, even though they did not provide livable conditions. They never did anything about the neighbors trash piling up every week, on the lawn too, dogs that they had and didn’t pay a pet fee for because their dog got into our yard and I called the property management and they were unaware of any animals on the property. Austin landmark was completely oblivious and did not do their due diligence. There’s no wonder they can’t rent our old place and why they lowered the rent. It’s a horrible management company. They also never returned any part of our deposit and charged us for pre existing damages that we noted and have proof of in our move in conditions form. They even charged us for lawn damage that was done by a third party company they hired because there was a leak on our property that wasn’t even our leak. It was a pipe on our yard but it was a pipe that was to the other tenants property of the duplex. The company they hired ripped up the ground and left an orange cone over a hole and called it a day. Another leak transpired shortly after that again pertaining to the neighbors part of the duplex but flooded our yard.
Google
2.0/5
Jul 16, 2025
Google - Kori Bell - Austin Landmark Property Services, Inc
Extremely disappointed with the communication—or rather, the lack thereof—from this leasing office. We noticed a large crack forming in our garage ceiling and promptly reached out to have it assessed. Since then, only one person has come to look at it, but there has been no follow-up. It’s been months, and despite reaching out numerous times, the ceiling continues to cave in and is now nearly at the point of collapsing. I have left emails and voicemails, but received no response. When I called the emergency maintenance line listed as option #5 on their phone system, the person who answered said they don’t even work with ALPS. This is extremely concerning. We truly enjoy our home, but the careless management makes it increasingly difficult to do so. If you value communication and timely responses to serious maintenance issues, I strongly suggest looking elsewhere for a leasing office.
Google
5.0/5
Jul 5, 2025
Google - rip lorick - Austin Landmark Property Services, Inc
Wonderful service. Kind and honest people. They are very responsive and in a quick way.
Google
5.0/5
Jun 27, 2025
Google - Jennifer Carson - Austin Landmark Property Services, Inc
Wonderful company great brokers and Realtors thank you guys for the opportunity to live in one of your properties
Google
1.0/5
Jun 25, 2025
Google - abdul - Austin Landmark Property Services, Inc
I am writing this review to formally express my concern regarding the non-refund of my $2,400 security deposit after vacating the property. I fulfilled all lease obligations, left the unit in good condition, and complied with the required move-out procedures. Despite this, the property management has failed to return my deposit within the time frame required by law. I have attempted to resolve the matter through direct communication, but have received no satisfactory response or justification. This behavior appears to be in violation of tenant rights and state security deposit laws. I strongly caution prospective tenants to be aware of this issue before entering into any lease agreement with this company.
Google
5.0/5
Jun 3, 2025
Google - Aaron Cooper - Austin Landmark Property Services, Inc
Shelly is a very knowledgeable property manager and leader in the industry. I would absolutely trust her with my properties.
Google
5.0/5
May 25, 2025
Google - Sue Young - Austin Landmark Property Services, Inc
ALPS is very responsive when I have a problem at the house I rent from them. They are quick to reply and to send someone to deal with the issue. I recommend them.
Google
5.0/5
Apr 24, 2025
Google - Benjamin Fitts - Austin Landmark Property Services, Inc
Austin Landmark Property Services has managed the home I have lived in for almost 8 years now. They have been prompt to respond and I have always been happy with any maintenance requests.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

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AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344