Collecting Rent: Austin Landmark Property Services

Once you’ve moved into your new Austin rental property, you’ll spend some time turning the empty space into a home that reflects who you are and what you love. It’s fun. It’s exhilarating.

There are some details that will need your attention while you’re moving in, and your property management team at Austin Landmark is prepared to help you manage them efficiently and with little inconvenience.

Paying rent is probably your biggest responsibility as an Austin tenant. We have some ways that will make it easy.

Move-In Funds Must Be Settled and Secure

tom-rumble-7lvzopTxjOU-unsplash-min

We call them “first monies.” It’s really just the collection of move-in funds that you need to provide before you get the keys and start living in your new home.

These funds include the security deposit, any pet fees if applicable, the first month’s rent, and anything else that needs to be paid up front. You’ll get a complete statement of what’s due before you sign the lease and take possession.

The move-in funds have to be paid with a certified check or a cashier’s check. A money order works, too. We require secured funds in this format only for the move-in funds. Going forward, you won’t have to worry about certified checks or money orders.

Austin rental homes in Barton Hills/Travis Heights, Westlake, Avery Ranch, Anderson Mill, Great Hills, and surrounding areas.

Paying Rent Online is Easy, Secure, and Convenient

During the lease period, we encourage all residents to pay rent using their online resident portal.

This shouldn’t come as a surprise. It seems like everything is paid for online these days. When’s the last time you wrote out a check or sent a payment through the mail? At Austin Landmark, we’re innovative and creative. We’re modern and we’re flexible. Your tenant portal will make online rental payments easy.

Read More »

If you haven’t already signed up for the portal and logged in for the first time, make sure you do it as soon as possible. Your resident portal provides a number of benefits, including:

  • Options to set up recurring payments

  • A platform for viewing your statement

  • Messaging capability to communicate with property managers

  • Links to store your bank account or credit card information for future payments

  • Payment tracking to download or print out reciepts from your portal

The online rental payments can be made with a bank transfer at no cost. If you choose to pay with a credit card, you’ll notice a merchant fee is added.

We do not accept cash. If you’d prefer to pay rent with a personal check, mail it to our office or drop it off. Mailed rent should be sent to our secure mailing address listed in the lease, not the physical address of the office.

Handshake
NARPM logo
Certified Residential Management Company logo
This business is regulated by the Text Real Estate Commission logo

We just moved into our new duplex that is managed with ALPS. Everything has been amazing! The place was nice and clean on move in day, including the action items we requested. Also, there were a couple of things we needed to be fixed and they sent someone out right away. They are very professional and on top of their game. I would rent from them again and I would also consider letting them manage one of my properties should I ever become an owner in the future. Great Work! Impressed so far!

Leigh-Ann

What People Say About Us

4.8/5
4.8 /5
155 Reviews

Google
4.0/5
Sep 25, 2020
Google Austin Landmark Property Services, Inc Adriana
When we saw this house we knew we had to rent it! We were in a situation that required us to move quickly. ALP understood and jumped in to help get the paperwork initiated and all the house details taken care of. Even when we discovered that the City had disconnected the gas meter and ALP had to go through the process of getting a new permit, we were still able to move in on time. Marc was very professional and he responded to my calls and texts almost instantly. I would recommend them as property managers for busy people.
Google
5.0/5
Sep 22, 2020
Google Austin Landmark Property Services, Inc Dove
Whenever we've had a problem (no ac in August, leaky fridge, noisy ceiling fan) they've been very responsive. Their subcontractors, G&S Services and Manning Enterprises LLC have provided exceptional customer service.
Google
5.0/5
Sep 22, 2020
Google Austin Landmark Property Services, Inc Brandi
All of ALPS's Matinance team does a great job even during this crazy Covid time. They are nice and very professionals.
Google
5.0/5
Aug 29, 2020
Google Austin Landmark Property Services, Inc Karen
Our lease started July 1st 2020, but for a month prior to that Austin Landmark Property Services, Inc. walked with us, hand in hand, through the process of finding the perfect property for our family. They return calls and e-mails promptly and all questions are answered to my understanding. It has been a joy to work with such a professional group.
Google
5.0/5
Aug 24, 2020
Google Austin Landmark Property Services, Inc Melanie
Landmark is an awesome company to manage your investments! Their top priority is keeping the tenants happy and my bottom line which is always much appreciated. Top notch guys, great work!
Google
5.0/5
Aug 12, 2020
Google Austin Landmark Property Services, Inc Adriana
Working with Marc was great! The market is very tight for renters during the COVID-19 pandemic. The area we wanted to stay in is also in great demand. When we found the house he immediately prepared the paperwork and stayed in contact through the process. Very professional and easy to work with on-line. I recommend them if you want direct and advanced options to keep the transaction quick and simple and not have to drive all over town.
Google
5.0/5
Jul 2, 2020
Google Austin Landmark Property Services, Inc Natalie
We've experienced excellent and efficient communication with ALPS. If we had an issue or request they have been prompt, courteous and understanding. Highly recommend this company!
Google
4.0/5
Jun 1, 2020
Google Austin Landmark Property Services, Inc MARGARET
Very good response time on service call for garbage disposal, they noticed leak under sink and I got a new faucet. Unfortunately, they chose to buy a really inexpensive one that does not function as well as a higher end product. Oh well, not really complaining, just taking the time to fully explain my experience. We have rented here for 18 years.
Google
5.0/5
Jun 1, 2020
Google Austin Landmark Property Services, Inc Ruth
Moving is hard... more so during a pandemic but ALPS was amazing! Stayed in touch and kept me updated. House is amazing!!!! Absolutely no complaints from this customer. Just lots of appreciation and gratitude... especially Pam.
Google
5.0/5
Jun 1, 2020
Google Austin Landmark Property Services, Inc Veronica
I've rented for ALPS Management for a year and have absolutely no complaints. ALPS was very responsive to any issues, questions or maintenance requests I had throughout the time I leased with them. I highly recommend them if you are looking to rent a home.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Austin Landmark Property Services for professional Austin property management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.  

  • This field is for validation purposes and should be left unchanged.

AUSTIN LANDMARK PROPERTY SERVICES

Street Address
11573 Jollyville Road
Austin, TX 78759

Mailing Address
PO BOX 202344
Austin, TX 78720-2344