Superior Austin Property Management Services

Full-service property management for residential properties in the Austin area and Central Texas including Travis, Williamson, Hays, Bastrop, and Bell counties.
Austin Landmark Property Services, Inc. CRMC® A Certified Residential Property Management Company

Customer-Driven Approach

We adopt new and efficient technologies, working with a customer-driven approach, to understand the concerns of our clients and help them build a real estate portfolio that offers high ROI.

For the landlords associated with Austin Landmark Property Services, we provide insightful information through our newsletters and blogs. We also have Owner portals where you can log in to check your property’s financial statements, track payments, and obtain any receipts or tax information that you might require.

Our ultimate goal is to help landlords stay up-to-date with the most reliable and accurate real estate data for the Austin rental market. To know all the ways in which we can help, talk to us today.

Providing Professional Austin Property Management Since 1986

We are proud representatives of Austin’s first certified residential management company, established in 1986. For 35+ years, we have maintained the highest standards of professionalism, financial management, and ethics.

We were the third company in the country to earn a Certified Residential Management Company (CRMC®) designation from the National Association of Residential Property Managers (NARPM®), a qualification acquired by less than 5% of residential property management companies.

At ALPS, we are known for our exceeding the expectations of our clients, when it comes to property management, undertaking every responsibility with care, precision, and finesse.

Our Principles

Simplicity

At Austin Landmark Property Services, we have combined technology and our experience-driven processes to simplify rental management for landlords and homeowners.

Security

We know that property security can be a big concern for landlords. So, we go the extra mile and ensure that none of our clients experience sleepless nights due to problems like thefts, tenant damages, squatting, or any illegal activities.

Service

Our services are designed to eliminate all your stress of Austin Property Management. We comply with the laws and carry out every landlord’s responsibility because we consider it our own. We are determined to deliver nothing but the best.

Comprehensive Property Management Services

At Austin Landmark Property Services, we are on a mission to make property management easy and worry-free for every landlord.

Tenant Screening & Placement

We realize that screening and placing tenants into your home is a task that requires a great amount of responsibility and accountability. And we screen every application with the same idea.

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Placing tenants is not just a task for us, it is our prime responsibility. Hence, if a tenant we place fails to fulfill the terms of the lease, we find you a new tenant at NO COST. This Owner Guarantee sets us apart from all the other property managers.

We do not believe in making unachievable promises with regard to how your tenants will behave. We only make the promises that we can keep. So we assure you that we will keep an eye on your home, check if the lease terms are being followed, communicate your expectations with the tenants, and take the right course of action without wasting any of your time.

Full Legal Compliance

Studying and understanding the implication of all the state and local Landlord-Tenant laws can be difficult for landlords, and we do not expect you to know them. You need not worry once you get associated with us, as our professionals, all our leasing agents, and property managers are licensed, and updated with the laws to ensure compliance throughout the process.

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All our activities are conducted in accordance with the State and Federal Laws, and the National Association of Residential Property Managers Code of Ethics. We draft leases with the help of the Texas Association of Realtors residential lease template to make sure that they are thoroughly compliant.

We will also ensure that your house stays compliant with the state property code.

Rent Collection

We have a strict rent collection policy and rules to maximize the chances of timely rental payments. We ensure that you receive your rent by the 10th-13th of every month.

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At Austin Landmark Property Services, we give many convenient online payment options to your tenants. These include paying through the portal, net banking, debit, auto-debit, or other electronic funds transfers.

We do allow tenants to pay by checks if preferred by either mail or submitting the check in person at our office.

We believe in open and transparent communications with both you and the tenants. We ensure that your tenants understand the repercussions of failing to pay the rent on time and provide them with multiple options to avoid the same.

Credit Check Through TransUnion

When it comes to checking the financial stability of the tenants, we cannot rely on anything but the best. Hence, we do Credit Checks through the most reliable platform, TransUnion.

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We know that placing a tenant who might not be able to pay rent on time, can become a liability. Hence, we do all that we can to ensure that we place tenants who qualify your financial criteria.

TransUnion is accurate, fast, and allows us to assess the applicants’ financial stability much faster.

For us, protecting your data, and securing it is highly crucial. Hence, we have chosen a platform that can assure us of complete protection of the information.

Walk-Through Inspections

We assess your tenants and plan our inspections for your home. If your tenants are responsible and follow the lease, we carry out a detailed walk-through once a year. However, if they fail to do so, we increase the number of walk-throughs to ensure that your home stays in a good state.

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In Texas, only licensed contractors can carry out official inspections, and most of the property managers are not licensed, contractors. Hence, we avoid using misleading terms like inspections. However, we carry out complete property walk-throughs.

Along with the lease, we also give tenants a Resident’s Handbook and a Disaster Preparedness Guide to keep them informed and ready for the right actions to be taken during certain situations to better protect themselves, and your investment property.

Absolute Maintenance

Your rental home is as valuable to us as it is to you. We understand the significance of maintenance and promise to keep your home in its best condition through effective upkeep.

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We are connected with the best contractors and trade workers in the city. We only allocate maintenance duties to these licensed professionals who know and carry out their jobs better than anyone else.

Our property managers take care of every minute routine, preventative, and corrective maintenance steps, and keep your home in the best shape.

We work so that landlords like you can reap the benefits of owning a rental home. Your trust means the most to us. We guarantee customer satisfaction. And if you are not satisfied with our services, you can terminate your contract with us within the initial 12 months, without any penalty.

Free Rental Analysis

Austin is an attractive rental market with some incredible investment opportunities. However, it is also becoming more competitive with every passing day. A small right step like setting the right rent price can earn you multiplied profits.

We help landlords set an accurate, reasonable rental price based on comparative market research to ensure that your Austin rental draws potential tenants and stays rented for the long run.

RentFax rent report sample

Austin Property Management Services That Give You Peace of Mind

Connect With ALPS

Get in touch with us, we would love to communicate with you and give you an idea about what it is like to work with us.
Get access to some of our free services like

  • Custom rental market analysis
  • Opinion on rent
  • Projection of cash flow

We prefer meeting at the property for better analysis and an accurate price assessment.

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Sign The Contract

Once we build the trust, and you know that you want to allow us to carry out your landlord responsibilities, and look after your home, you must:

  • Sign the property management contract
  • Complete the New Client Checklist

The management agreement declares Austin Landmark Property Services – Certified Residential Management Company as a fiduciary for yourself and allows us to look after all the activities.

Join The Walk Through

We want to make sure that any property we manage meets the state property codes, and is in a habitable condition.

Hence, we carry out walk-throughs to check if the home needs anything to be rent-ready.

If there are existing tenants, we communicate with them and ask them to complete a questionnaire to let us know if there are any additions needed to the home.

Live With Comfort & Peace Of Mind

Your home will be under our professional care 24/7. We will:

  • Provide 24/7 emergency response to your home.
  • Provide monthly statements, rent proceeds, and Annual Tax accounting electronically.
  • Co-ordinate periodic on-site walk-throughs with professional reports.

Choose the Best Price For You

We follow a simple and straightforward pricing structure. We have categorized our remarkable packages into two so that landlords can pick the one that suits their requirements the best.

Lease-Only
Full Service Property Management
Tenant Placement Fee 150% of 1 Month's Rent 90% of 1 Month's Rent
Tenant Broker/Co-op Fee 30% of 1 Month's Rent (Paid from tenant placement fee) 30% of 1 Month's Rent (Paid from tenant placement fee)
Monthly Management Fee No Monthly Fees 8% + $7 Monthly Management Fee
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Pet Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance and Emergency Services
Rent Collection
Eviction Process Handling
Property Accounting and Reporting
Monthly Owner Statements
Property Evaluations
Tenant Portals
Leasing Guarantee
Satisfaction Guarantee
Eviction Guarantee

Lease-Only Services

150% of 1 Month's Rent Tenant Placement Fee

30% of 1 Month's Rent (Paid from tenant placement fee) Tenant Broker/Co-op Fee

No Monthly Fees

Rent Assessment

We thoroughly research market rates to maximize the rent amount and strategically price your property depending on the current lease market. We also recommend property improvements to increase asking rents.

Click here to learn more

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants. All properties are added to the Austin Board of Realtors MLS directory as well as our network of online advertizers

Finding Tenants

We use in-house and external leasing agents that are licensed Texas Realtors. This ensures your new tenants are treated professionally, ethically and honestly, and have the best customer experience when searching for and viewing your home.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

Service animals and emotional support animals are screened by our third-party vendor to ensure we have all proper documentation required to confirm the status of the animal

Full Legal Compliance

Our leasing agents and property managers are all licensed. And we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics. We use the Texas Association of Realtors residential lease template to ensure full legal compliance with your lease. We are also experts on the state property code regarding residential tenancies ensuring that your home will be in legal compliance of the state property code.

Full Service Property Management

90% of 1 Month's Rent Tenant Placement Fee

30% of 1 Month's Rent (Paid from tenant placement fee) Tenant Broker/Co-op Fee

8% + $7 Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount and strategically price your property depending on the current lease market. We also recommend property improvements to increase asking rents.

Click here to learn more

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants. All properties are added to the Austin Board of Realtors MLS directory as well as our network of online advertizers

Finding Tenants

We use in-house and external leasing agents that are licensed Texas Realtors. This ensures your new tenants are treated professionally, ethically and honestly, and have the best customer experience when searching for and viewing your home.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

Service animals and emotional support animals are screened by our third-party vendor to ensure we have all proper documentation required to confirm the status of the animal

Full Legal Compliance

Our leasing agents and property managers are all licensed. And we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics. We use the Texas Association of Realtors residential lease template to ensure full legal compliance with your lease. We are also experts on the state property code regarding residential tenancies ensuring that your home will be in legal compliance of the state property code.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time. Tenants can pay rent online at no additional cost.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting. All reapir invoices are archived.

Property Maintenance and Emergency Services

We have a dedicated network of qualified vendors to ensure prompt repairs and we are on-call 24/7/365 for emergencies as required by state law.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible. Most of our tenants pay online and rent is disbursed to you around the 10th of each month.

Eviction Process Handling

We are able to represent you in court for non-payment of rent evictions. We win an overwhelming majority of our eviction cases becuase we know the process, law, and usually the facts are very clear in these cases. Complicated evictions or evictions not involving rent will need to be handled by an attorney. We will coordinate with your attorney to help you win your eviction suit..

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements. All statements are archived on your online portal.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Tenant Portals

Tenants can pay rent online via bank draft at no cost and view their financial ledger.

Leasing Guarantee

If a tenant we place into your rental property leaves before the end of the initial lease term, we will not charge you a Leasing Commission to find a replacement tenant. Some restrictions apply.

Satisfaction Guarantee

If you are not satisfied with our services, or for any reason, you can cancel our management agreement without penalty during the first 12 months.

Eviction Guarantee

While we are managing the property, if a tenant we placed has to be evicted for non-payment of rent, we will pay the court filing fees, represent you in court at no cost, and oversee the eviction process.

Areas We Serve

At Austin Landmark we provide comprehensive property management to greater Austin area.

We serve the following cities:

Areas We Serve
NARPM logo
Certified Residential Management Company logo
This business is regulated by the Text Real Estate Commission logo

What People Are Saying About Us

4.8/5
4.8 /5
167 Reviews

Google
5.0/5
Mar 21, 2022
Google Austin Landmark Property Services, Inc Michael
Very easy process!
Google
5.0/5
Jan 27, 2022
Google Austin Landmark Property Services, Inc The
I've been with ALPS for 5 years now. Always had a quick response and turnaround with any maintenance issues. I can't think of one complaint.
Google
5.0/5
Jan 18, 2022
Google Austin Landmark Property Services, Inc Angel
They were very helpful from start to end. With me coming from another ciity 1hr away and trying to pack and work, they were exactly what we needed. Would STRONGLY RECOMMEND
Google
5.0/5
Dec 20, 2021
Google Austin Landmark Property Services, Inc Alice
My experience here has been Great. My family and I have been here for 2 years, and had any problems with problem related issues.
Google
5.0/5
Dec 17, 2021
Google Austin Landmark Property Services, Inc Peter
Wonderful service! Any problems that I've had have been address right away...thank you Marc Witmer!
Google
4.0/5
Nov 30, 2021
Google Austin Landmark Property Services, Inc Karen
I have been renting since last may. I have nothing to complain about. I had one issue a couple of months ago. Was taken care of quickly. I just really hope my rent doesn't go up at the end of my lease.
Google
5.0/5
Oct 21, 2021
Google Austin Landmark Property Services, Inc The
Austin landmark property was able to adjust during the beginning of covid to help get me into a rental house. Not only has the rent been affordable, but they made great accommodations to please my needs. Anytime there’s an issue where something needs to be replaced or repaired, they make sure to do it in a Timely manner. I would recommend them to anyone!
Google
5.0/5
Aug 17, 2021
Google Austin Landmark Property Services, Inc Sarah
ALPS was great to work with for move in. the application and move in was simply and the staff was responsive with questions and accommodations.
Google
4.0/5
Jun 1, 2021
Google Austin Landmark Property Services, Inc Steven
They are lovely people but their contractors that I submitted a work order to fix my door did a lousy job lol. I ended up fixing the problem myself.
Google
5.0/5
Jun 1, 2021
Google Austin Landmark Property Services, Inc Lisa
I am so pleased with Austin Landmark Property Services. Everyone is professional, caring, responsive, and very pleasant. I will continue to be a patron and will recommend this business to everyone in their service area.
Get in Touch

(512)-794-8171
info@alpsmgmt.com

Open Hours

9am - 5pm Everyday

Our Office

11573 Jollyville Road
Austin, TX 78759

Our Mailing Address

PO Box 202344
Austin, TX 78720-2344

Contact Us

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